COVID-19 support for customers
In the current uncertainty surrounding COVID-19, we are committed to supporting you as best we can. If you have been directly impacted by the COVID-19 outbreak and are unable to meet your car loan repayments, please get in touch with our Hardship Assistance Team by emailing firstname.lastname@example.org
Alternatively you can call on 1300 734 567. They are open 9am – 5pm (AEST), Monday – Friday.
If you have an existing Guaranteed Future Value (GFV) contract that is due to mature in the next month, and have been impacted by COVID-19, please contact email@example.com if you are unable to trade-in or return your vehicle at your dealership.
If you would like to retain your vehicle, please contact firstname.lastname@example.org