Reach your destination
with our finance solutions.

In the current uncertainty surrounding COVID-19, we are committed to supporting you as best we can. If you have been directly impacted by COVID-19 and are unable to meet your car loan repayments, please complete the Financial Hardship Application Form so we can assess your individual circumstances and eligibility. Once completed please follow the instructions on the form on how to submit your application. If you have any questions and would like to get in touch with our Hardship Assistance Team, please email assist@vwfs.com.au. Alternatively you may call us on 1300 734 567, between 9am – 5pm (AEST), Monday – Friday.

If you have an existing Guaranteed Future Value (GFV) contract that is due to mature in the next month, and have been impacted by COVID-19, please contact remarketing@vwfs.com.au if you are unable to trade-in or return your vehicle at your dealership. If you would like to retain your vehicle, please contact retention@vwfs.com.au.

At Volkswagen Financial Services Australia, we are committed to meeting the needs of drivers across Australia. We specialise in providing flexible automotive finance and insurance solutions for both corporate and private buyers through our partnerships with Volkswagen Group Australia, Audi Australia and ŠKODA Australia.

We offer competitive rates, fast application approvals, convenient repayment options and no account keeping fees, to look after both you and your vehicle. We also have an experienced team of Business Managers at our preferred Dealers who can provide you with the best options and advice. Volkswagen Financial Services Australia aims to help you reach your destination faster, so you can get back to doing what matters most.

Learn more about Volkswagen Financial Services Australia›