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Target Market Determinations

From 5 October 2021, this page will include the Target Market Determinations for financial products issued by Volkswagen Financial Services Australia (“us”) ABN 20 097 071 460, ACL Licence No 389344.

What’s a Target Market Determination?

A Target Market Determination is a document created us which provides:

  • consumers and distributors with an understanding of the class of consumers for which this product has been designed
  • the objectives, financial situation and needs of those consumers and the related product
  • the conditions and restrictions on how our products can be distributed to our customers;
  • triggers or events that will require us to review a products Target Market Determination; and
  • information that third party distributors must provide us.

This document is not to be treated as a full summary of the product’s terms and conditions and is not intended to provide financial advice. Consumers must refer to any supplementary documents which outline the relevant terms and conditions when making a decision about this product. We strongly recommend that a customer seek independent financial and legal advice prior to taking out a financial services product. 

View the Target Market Determinations for our Financial Services Products:

Why does Volkswagen Financial Services Australia need to have Target Market Determinations?

We’re required to have Target Market Determinations under the Treasury Laws Amendment (Design and Distribution Obligations and Product Intervention Powers) Act 2019. This is to ensure we keep customers at the centre of our design and distribution of our financial products.

Dealers and third party distributors in relation to Volkswagen Financial Services Australia products

Accredited dealers or brokers engaging in retail product distribution under the Product Design and Distribution Obligation (PDDO) regulations, must report information outlined in the product Target Market Determination (TMD) within a specified timeframe to us. 

If you’re looking to report or provide feedback in relation to our financial products as outlined in our TMD, you can:

Contact your Regional Manager

Email: productmonitoring@vwfs.com.au

1300 734 567

Monday to Friday 9am - 5pm (AEST)

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