Contact Volkswagen Financial Services Australia
We're here to help, whatever your needs.
Whether you're buying a new or used vehicle for the first time, or are one of our existing customers who has a question about your finance, we look forward to hearing from you.
To contact us, simply contact us via one of the following channels or complete one of the online forms below depending your enquiry. We'll get back to you as soon as possible.
Call
1300 734 567
Mon - Fri 9:00am - 5:00pm (AEST)
If you are overseas, please call:
+61 2 9695 6311
Email
customerservice@vwfs.com.au
Post
Volkswagen Financial Services Australia
Locked Bag 4002
Chullora, NSW 2190
Contact Us Forms and Information
Target Market Determinations
Understanding who a product is suitable for
Logins
Locate Us
Frequently Asked Questions
Volkswagen Financial Services Remediation Program
We appologise for any inconvience that we may have caused to affected customers and we aim to make amends.
We value our customers and taking our lending obligations seriously.
For more information view our FAQs on the ASIC Remediation Program